Frequently Asked Questions
To support your club, you create an account and pick numbers to play a line(s) in our weekly Club Members Draw or you can just click the ‘Quick Pick’ button and random numbers will be picked for you.
It is a monthly payment subscription fundraiser so you don’t need to pick numbers every week, you only pick once, and then your numbers will be automatically entered for you in the weekly draw. You can easily change or cancel your numbers or subscription at any time.
One line costs €2.50 per week or 3 lines for €5 and 7 lines for €10.
For the price of a coffee per week you can make a real difference for your club and also have a chance of winning your club’s fundraiser Jackpot.
No more searching for coins. To pay you’ll need a valid debit or credit card. We use this method and a secure payment provider to make it easy for you. To make it easy for your club, we process the payment every four weeks.
Security is of the upmost importance to us. We use a third party secure payment provider who processes payments on their own dedicated HTTPS servers (that use the SSL protocol). We never handle or store your Debit or Credit Card details.
Our Grassroots Fundraiser and most of the main financial institutions do not charge for either a debit or credit card payment to our fundraising service. However, a limited number of credit card providers treat this as a cash advance and charge accordingly e.g. a €2.50 credit card cash advance fee. We suggest you check with your credit card provider to understand their policy or alternatively use a debit card from any provider to avoid this.
Yes, you can change your debit or credit card whenever you like.
If you have an active ticket, simply log into your account, and select My Account and then My Information from the menu. Then, in the my “credit card details” section click on “Update” and then “OK”. Finally, enter your new card details and click pay securely. Your new card will then be used for all future payments.
If you do not have an active ticket, simply log into your account, and select Play. Choose your numbers and enter your new card details when requested. Your new card will then be used for all future payments.
If you need any further support, please contact us by emailing firstname.lastname@example.org.
A draw takes place every Thursday at 8pm where four numbers are drawn at random. If your four numbers match the four numbers drawn, then you win. If you are the only member who has the drawn numbers you win the Jackpot. If more than one member has the drawn numbers for the same draw then the jackpot is shared by the winners.
If the Jackpot is not won, then a weekly prize winner is picked at random. The weekly prize value is decided by your club and is usually around €50 depending on your club's size. This means that someone from your club is guaranteed to win every week.
We email the Jackpot winner(s) or the Weekly Prize winner and the club lead after every draw. The winning numbers, Jackpot winner(s) and Weekly Prize winner will be published on our website to allow you to check in.
The Jackpot is calculated based on the value of the number of lines played. If the Jackpot is not won, then the Jackpot will carry over to the following week and increase based on the value of the number of lines played that week. The Jackpot will be published on your club’s fundraiser website in the lead up to each weekly draw. The Jackpot can increase to a maximum Jackpot and the maximum Jackpot is set by your club.
Your contributions go to help your club and also to cover the cost of the jackpot, the weekly winner prize and the costs of running the draws.
You can change your numbers at any time up to one hour before and one hour after each draw. This is to avoid any confusion as to which numbers you played in the draw. To change your numbers chose “My Tickets” in the “My Account” section and then press the “Change Numbers” button on the ticket you would like to change.
Once you change your numbers these will be your numbers for all future draws unless you change them again.
Subscriptions automatically renew every 4 weeks’ but you can cancel future subscriptions at any time by clicking on the “Cancel” option on the "My Tickets" page in the "My Account" section. If you cancel your subscription, no further payments will be processed. All payments received prior to receipt of your cancellation are non-refundable and your draw numbers will be included in future draws that have been paid for prior to cancellation.
The service can be accessed by visiting our website using any internet enabled device e.g. mobile, tablet, ipad, laptop, desktop or you can download our app on any Android Mobile by clicking on the Mobile menu and selecting Install App.
It is super easy to check your results, prize winners and see how you have helped your club!